/* ============================================================
   MyBimaSathi — Support Center Page
   Prefix: sp-
   ============================================================ */

.sp-page {
    display: flex;
    flex-direction: column;
    gap: 1.75rem;
    padding-bottom: 2rem;
}

/* ── Hero ─────────────────────────────────────────────────── */

.sp-hero {
    position: relative;
    overflow: hidden;
    background: linear-gradient(135deg, #eff6ff 0%, #eef2ff 55%, #f5f3ff 100%);
    border: 1px solid #e0e7ff;
    border-radius: var(--radius-xl);
    padding: 3.75rem 2rem 3.25rem;
    text-align: center;
}

.sp-hero-blob {
    position: absolute;
    border-radius: 50%;
    filter: blur(64px);
    opacity: 0.3;
    pointer-events: none;
}

.sp-hero-blob-1 {
    width: 320px;
    height: 320px;
    background: #93c5fd;
    top: -120px;
    left: -80px;
}

.sp-hero-blob-2 {
    width: 260px;
    height: 260px;
    background: #a5b4fc;
    bottom: -90px;
    right: -60px;
}

.sp-hero-content {
    position: relative;
    z-index: 1;
}

.sp-hero-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 64px;
    height: 64px;
    background: linear-gradient(135deg, var(--primary), var(--accent));
    color: #fff;
    border-radius: var(--radius-lg);
    margin: 0 auto 1.25rem;
    box-shadow: 0 8px 24px rgba(37, 99, 235, 0.28);
}

.sp-hero-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    background: #fff;
    border: 1px solid #c7d2fe;
    color: #4338ca;
    font-size: 0.8125rem;
    font-weight: 600;
    padding: 0.3125rem 0.9375rem;
    border-radius: 999px;
    margin-bottom: 1.125rem;
    letter-spacing: 0.03em;
}

.sp-badge-dot {
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: #6366f1;
    animation: sp-pulse 2s ease infinite;
}

@keyframes sp-pulse {
    0%, 100% { opacity: 1; transform: scale(1); }
    50%       { opacity: 0.45; transform: scale(0.85); }
}

.sp-hero-title {
    font-size: 2.25rem;
    font-weight: 800;
    color: var(--text-primary);
    letter-spacing: -0.035em;
    line-height: 1.2;
    margin: 0 0 0.875rem;
}

.sp-hero-subtitle {
    font-size: 1.0625rem;
    color: var(--text-secondary);
    max-width: 520px;
    margin: 0 auto 1.75rem;
    line-height: 1.7;
}

.sp-hero-chips {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.625rem;
    flex-wrap: wrap;
}

.sp-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.4375rem;
    background: #fff;
    border: 1px solid var(--border);
    color: var(--text-secondary);
    font-size: 0.875rem;
    font-weight: 500;
    padding: 0.4375rem 0.9375rem;
    border-radius: var(--radius-sm);
    box-shadow: var(--shadow-xs);
}

/* ── Sections ─────────────────────────────────────────────── */

.sp-section { /* no wrapper needed — gap in .sp-page handles spacing */ }

.sp-section-tinted {
    background: linear-gradient(160deg, #f8fafc 0%, #eff6ff 100%);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    padding: 2.25rem 2rem;
}

.sp-section-hdr {
    text-align: center;
    margin-bottom: 1.75rem;
}

.sp-label {
    display: inline-block;
    font-size: 0.6875rem;
    font-weight: 700;
    letter-spacing: 0.1em;
    text-transform: uppercase;
    color: #6366f1;
    background: #eef2ff;
    padding: 0.25rem 0.75rem;
    border-radius: 999px;
    margin-bottom: 0.6875rem;
}

.sp-section-title {
    font-size: 1.5625rem;
    font-weight: 700;
    color: var(--text-primary);
    letter-spacing: -0.025em;
    margin: 0 0 0.375rem;
}

.sp-section-sub {
    font-size: 0.9375rem;
    color: var(--text-secondary);
    margin: 0;
}

/* ── Support Matrix Grid ──────────────────────────────────── */

.sp-matrix-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 1rem;
}

.sp-mcard {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 1.375rem;
    box-shadow: var(--shadow-sm);
    transition: transform var(--transition), box-shadow var(--transition);
    cursor: default;
}

.sp-mcard:hover {
    transform: translateY(-4px);
    box-shadow: var(--shadow-lg);
}

.sp-mcard--primary {
    border-color: #bfdbfe;
    background: linear-gradient(160deg, #fff 0%, #eff6ff 100%);
}

.sp-mcard--muted {
    background: #fafafa;
    border-color: var(--border-light);
}

.sp-mcard--amber {
    border-color: #fde68a;
    background: linear-gradient(160deg, #fff 0%, #fffbeb 100%);
}

.sp-mcard-top {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    margin-bottom: 1rem;
}

.sp-mcard-icon-wrap {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 40px;
    height: 40px;
    border-radius: 0.75rem;
    flex-shrink: 0;
}

.sp-icon--blue  { background: #dbeafe; color: #2563eb; }
.sp-icon--muted { background: #f1f5f9; color: #94a3b8; }
.sp-icon--amber { background: #fef3c7; color: #d97706; }

.sp-status {
    font-size: 0.6875rem;
    font-weight: 700;
    padding: 0.25rem 0.625rem;
    border-radius: 999px;
    letter-spacing: 0.03em;
    white-space: nowrap;
}

.sp-status--open   { background: #d1fae5; color: #065f46; }
.sp-status--closed { background: #fee2e2; color: #991b1b; }
.sp-status--amber  { background: #fef3c7; color: #92400e; }

.sp-mcard-name {
    font-size: 0.9375rem;
    font-weight: 700;
    color: var(--text-primary);
    margin-bottom: 0.1875rem;
}

.sp-mcard-days {
    font-size: 0.8125rem;
    color: var(--text-muted);
    font-weight: 500;
    margin-bottom: 1rem;
}

.sp-mcard-rows {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
}

.sp-mcard-row {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.8rem;
    color: var(--text-secondary);
    line-height: 1.4;
}

.sp-mcard-row svg { flex-shrink: 0; color: var(--text-muted); }

/* ── Contact Grid ─────────────────────────────────────────── */

.sp-contact-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 1rem;
    margin-bottom: 1rem;
}

.sp-contact-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 1.375rem;
    display: flex;
    align-items: flex-start;
    gap: 1rem;
    box-shadow: var(--shadow-sm);
    transition: transform var(--transition), box-shadow var(--transition);
}

.sp-contact-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--shadow-md);
}

.sp-contact-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 44px;
    height: 44px;
    border-radius: 0.875rem;
    flex-shrink: 0;
}

.sp-contact-icon--blue  { background: #dbeafe; color: #2563eb; }
.sp-contact-icon--green { background: #d1fae5; color: #059669; }

.sp-contact-body { flex: 1; min-width: 0; }

.sp-contact-label {
    font-size: 0.6875rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.08em;
    color: var(--text-muted);
    margin-bottom: 0.25rem;
}

.sp-contact-value {
    font-size: 0.9375rem;
    font-weight: 700;
    color: var(--text-primary);
    text-decoration: none;
    display: block;
    margin-bottom: 0.25rem;
    transition: color var(--transition-fast);
    word-break: break-all;
}

.sp-contact-value:hover { color: var(--primary); }

.sp-contact-note {
    font-size: 0.8125rem;
    color: var(--text-muted);
}

/* SLA Banner */
.sp-sla-banner {
    display: flex;
    /* center icon and multi-line text vertically */
    align-items: center;
    gap: 0.875rem;
    background: linear-gradient(135deg, #ecfdf5, #d1fae5);
    border: 1px solid #6ee7b7;
    border-radius: var(--radius-lg);
    padding: 1rem 1.25rem;
}

.sp-sla-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    background: #fff;
    border-radius: 0.625rem;
    color: #059669;
    flex-shrink: 0;
    box-shadow: var(--shadow-xs);
}

.sp-sla-text {
    font-size: 0.875rem;
    color: #064e3b;
    line-height: 1.65;
}

.sp-sla-text strong { font-weight: 700; }

/* ── Support Scope ────────────────────────────────────────── */

.sp-scope-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1rem;
}

.sp-scope-card {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    border-top-width: 3px;
    padding: 1.5rem;
    box-shadow: var(--shadow-sm);
}

.sp-scope-card--green { border-top-color: var(--success); }
.sp-scope-card--red   { border-top-color: var(--danger); }

.sp-scope-hdr {
    display: flex;
    align-items: center;
    gap: 0.625rem;
    margin-bottom: 1.25rem;
}

.sp-scope-hdr-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 34px;
    height: 34px;
    border-radius: 0.625rem;
    flex-shrink: 0;
}

.sp-scope-hdr-icon--green { background: #d1fae5; color: #059669; }
.sp-scope-hdr-icon--red   { background: #fee2e2; color: #dc2626; }

.sp-scope-hdr-title {
    font-size: 0.9375rem;
    font-weight: 700;
    color: var(--text-primary);
}

.sp-scope-list {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 0.625rem;
}

.sp-scope-item {
    display: flex;
    align-items: flex-start;
    gap: 0.625rem;
    font-size: 0.875rem;
    color: var(--text-secondary);
    line-height: 1.55;
}

.sp-scope-dot {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 18px;
    height: 18px;
    border-radius: 50%;
    flex-shrink: 0;
    margin-top: 0.125rem;
}

.sp-scope-dot--green { background: #d1fae5; color: #059669; }
.sp-scope-dot--red   { background: #fee2e2; color: #dc2626; }

/* ── Responsive ───────────────────────────────────────────── */

@media (max-width: 1024px) {
    .sp-matrix-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 768px) {
    .sp-hero { padding: 2.75rem 1.25rem 2.25rem; }
    .sp-hero-title { font-size: 1.75rem; }
    .sp-section-tinted { padding: 1.75rem 1.25rem; }
    .sp-contact-grid { grid-template-columns: 1fr; }
    .sp-scope-grid { grid-template-columns: 1fr; }
}

@media (max-width: 540px) {
    .sp-matrix-grid { grid-template-columns: 1fr; }
    .sp-hero-chips { flex-direction: column; align-items: center; }
    .sp-hero-title { font-size: 1.5rem; }
}